Shipping Policy

Shipping Coverage

We currently ship our products across India. For locations outside of our serviceable areas, please contact our support team before placing the order.

Shipping Charges

Shipping charges are calculated at checkout based on order value, location, and current courier rates. Orders above a certain value may be eligible for free shipping, which will be mentioned on the checkout page.

Order Processing

All orders are processed within 1–2 business days after receiving payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Orders are typically delivered within 3–7 business days, depending on the delivery location. Remote or rural areas may take longer. Tracking details will be provided once the order is shipped.

Delays

Shipping delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high demand. We appreciate your patience during such events.

Order Tracking

Once your order is shipped, a tracking ID will be shared via email or SMS to help you monitor the shipment status.

Shipping Partner

We use reliable and trusted courier services to ensure timely and safe delivery of your orders.

Incorrect Address or Non-Availability

Please ensure that your shipping address and contact details are accurate at the time of placing the order. Orders returned due to incorrect address or repeated non-availability at delivery will incur additional re-shipping charges.

Support

For any shipping-related queries, feel free to contact our customer support:
📞 9090780808 / 9437092470
📧 info@xellifestyle.com